Walmart Ranks Lowest Among Consumers

Posted by on Mar 27, 2014 in Walmart Watch Blog | 5 Comments
Walmart Ranks Lowest Among Consumers

A Consumer Reports survey of more than 27,000 individuals revealed that customers rank Walmart the worst among grocers. Of the 55 stores the survey ranked, Walmart superstores received the lowest ratings when individuals were asked about issues such as cleanliness, quality of perishables, service and prices.

According to the Today Show (see their full segment below), many of the grocers received some negative feedback, but none scored as poorly as Walmart.:

The top gripes: long lines at checkout because not enough checkout lanes are open, congested aisles, out-of-stock advertised specials and inadequate selection. Nearly half of Wal-Mart shoppers complained about the lack of open checkouts.

This news comes as no shock to many Walmart workers, who have been vocally speaking out about the results of understaffing issues. Workers report that severe understaffing has led to empty shelves, food going bad, long lines and an overall poor customer experience.

Recently, Walmart workers launched a petition calling on the company to publicly commit to stop cutting hours. Giving workers sufficient hours would not only translate into a better customer experience, but would also give workers a chance to earn the wages necessary to make ends meet. You can sign their petition at here.

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5 Comments

  1. Tom P Noonan
    March 27, 2014

    it is time for Walmart to join the Union for all Walmart Workers and for all Sam’s Club Workers right of away and right now please by make Walmart give all Walmart Workers a Living Wage With Affordable Healthcare right of away and right now please without close down all the Walmart Store and without close down all the Sam’s Wholesale Club.

    Thank You Very Much
    From Tom P Noonan

    Reply
  2. floridanativee
    March 28, 2014

    Somebody must be shopping there as they have gone from nothing to over 25% of the nations grocery business. They have taken the business away from the higher priced, less variety union shop groceries and that is the reason why blogs like this exist. Remember, it isn’t about Wal-Mart, but about the millions in union dues the union bosses are missing.

    Reply
    • Billybob 44
      March 31, 2014

      They must have asked the protesters for their sample. Walmart’s parking lots are packed, not bad for a business that isn’t liked. Remember, once they were the LITTLE GUY in the business and were loved, but now that they are BIG, they are hated by some people. Some people hate ALL big business and love the small guy. If Walmart could go from small to big, then others can do it. And, you are right, the union bosses will gain the most if Walmart were to unionize.

      Reply
      • Barbara Dion
        April 10, 2014

        And you name is Billybob because……..?

  3. Billybob 44
    April 24, 2014

    I call myself Billybob 44, because I’ve used my real name and didn’t want to use it anymore so I changed it. People tend to make fun of your name if it’s not real.

    Reply

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