Bloomberg reports that Walmart executive Duncan MacNaughton believes that if only Walmart could keep its shelves stocked it would make more sales – up to $5 billion more in fact.
And this is news to Walmart? Members of OUR Walmart have been telling the company for months that understaffing is leading to out of stocks and lost sales. OUR Walmart members even went to Bentonville in October of last year to share their experience with investors. Yet the company said that it had solved the problem. That clearly wasn’t the case.
Seems to us that the company would be better served if it listened to its associates rather than ignoring them.